Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Local delivery
Deliveries are made from 8:00 till 18:00 on working days. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
International Shipping
We offer international shipping
Free shipping on orders over €50
(Austria, Belgium, Bulgaria, Czech Republic, Denmark, France, Greece, Croatia, Ireland, Italy, Cyprus, United Kingdom, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Finland, Spain, Sweden, Hungary, Germany, Switzerland, Norway).
Promotions - 6.00 € shipping worldwide till 30.06.2026 (Flat rate shipping)
| Country | Delivery cost (EUR) including VAT |
Delivery time (days) |
|---|---|---|
| Austria | 6.00 | 3–6 |
| Belgium | 6.00 | 4–7 |
| Bulgaria | 6.00 | 7–10 |
| Czech Republic | 6.00 | 9–12 |
| Denmark | 6.00 | 3–6 |
| France | 6.00 | 4–7 |
| Greece | 6.00 | 5–8 |
| Croatia | 6.00 | 4–7 |
| Ireland | 6.00 | 5–8 |
| Italy | 6.00 | 4–7 |
| Cyprus | 6.00 | 5–8 |
| United Kingdom (Northern Ireland) | 6.00 | 7–11 |
| Luxembourg | 6.00 | 3–6 |
| Malta | 6.00 | 4–7 |
| Monaco | 6.00 | 5–8 |
| Netherlands | 6.00 | 3–4 |
| Poland | 6.00 | 4–7 |
| Portugal (Madeira, Azores) | 25.00 | 11–20 |
| Portugal | 6.00 | 6–9 |
| Romania | 6.00 | 5–8 |
| Slovakia | 6.00 | 4–7 |
| Slovenia | 6.00 | 4–7 |
| Finland | 6.00 | 2–5 |
| Spain | 6.00 | 5–8 |
| Spain (Balearic Islands) | 13.00 | 13–16 |
| Sweden | 6.00 | 4–6 |
| Hungary | 6.00 | 5–8 |
| Germany | 6.00 | 4–7 |
| Switzerland | 6.00 | 7–10 |
| Norway | 6.00 | 6–9 |
| Latvia | 6.00 | 2–3 |
| Estonia | 6.00 | 2–3 |
| Lithuania | 6.00 | 2–3 |
Delivery times are approximate, as they depend on the carrier, warehouse workload, and other circumstances beyond our control.
Refund if the order is delivered damaged
In the event that your order arrives damaged in any way, please email us as soon as possible at info@sviede.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
100% refund if the honey jars are delivered damaged and the honey is no longer safe to eat.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within 6 days of receiving your shipping confirmation email, please contact us at info@sviede.com with your name and order number, and we will look into it for you.
If you have any further questions, please don't hesitate to contact us info@sviede.com